SUPPORT / KNOWLEDGE BASE
Support & FAQ
Find answers to common questions about Browser Pro Studio, ImageBrowserPro, licensing, and professional workflows.
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General
What is Browser Pro Studio?
Browser Pro Studio is the customer-facing home for focused professional tools built by SMG Media Works, LLC. ImageBrowserPro is its photo workflow application.
What kind of software is ImageBrowserPro?
ImageBrowserPro is desktop workflow software for reviewing, selecting, captioning, discussing, and evaluating photography.
The five W’s
- Who: Photographers, picture editors, visual journalists, students, and higher-education faculty.
- What: A desktop photo-review, metadata, captioning, collaboration, and visual-assessment application.
- When: Between ingest and delivery—especially during selection, captioning, critique, grading, and preparation.
- Where: On the photographer’s or educator’s desktop, with workflows designed for remote collaboration.
- Why: To keep the photograph at the center of professional editing, feedback, and visual education.
Designed and developed by a photojournalist turned educator, it connects professional picture-editing practice with collaborative tools for visual storytellers and higher education.
Who is ImageBrowserPro for?
It is designed for photographers, picture editors, visual journalists, students, and higher-education faculty. Its collaborative tools support professional review, remote picture editing, critique, and image assessment.
ImageBrowserPro
What part of the workflow does it cover?
ImageBrowserPro supports the work from image review and selection through captioning, metadata organization, and delivery.
Where can I check current system requirements?
Use the support contact before purchase for the current operating-system and hardware requirements for the available release.
Licensing
Can I purchase ImageBrowserPro now?
Not yet. ImageBrowserPro is currently available only through a limited beta. Public pricing, purchase availability, and final license terms are still to be determined.
Is institutional access available?
Education and organization workflows can be discussed with support so access matches the actual people and devices involved.
Technical support
How do I get help with activation or installation?
Use the configured support destination and include the app version, operating system, and the exact message you see. Never include passwords or license secrets.